Job Description

Job Title: Senior Jira Administrator

Location: Remote
Clearance Required: Active Secret (must be eligible for Top Secret)

About the Role

We are hiring a Senior Jira Administrator to support an enterprise Jira Data Center and Confluence environment. The role focuses on day-to-day administration, requirements gathering, and supporting users across internal teams and Department of State stakeholders. This is a remote role.

Key Responsibilities

• Administer Jira Data Center and Confluence, including user and permissions management
• Gather requirements from internal and external users for Jira project setup
• Create and manage workflows, boards, issue types, and automation rules
• Set up new Jira and Confluence projects for teams being onboarded
• Support migrations of users, data, and plugins into shared environments
• Integrate and manage approved plugins/add-ons
• Work with Agile/Scrum teams to align configurations with best practices

Required Qualifications

• 3+ years of experience with Jira administration, including Jira Data Center
• Experience administering Confluence
• Hands-on experience with workflow and board configuration, issue management, and automation setup
• Experience with plugin management and user onboarding
• Active Secret clearance; must be able to obtain Top Secret

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