Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a  public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a  Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in  transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Vault Clinical Data Management System (CDMS) is changing the way clinical data is managed in the industry. Vault CDMS combines EDC, coding, and Veeva Clinical Database (CDB) into one application. Veeva Clinical Database (CDB) is a next-generation clinical data platform that centralizes and automates data imports, cleaning, and management for clinical trials. To handle the massive expansion of trial data sources, Veeva CDB is designed to scale and accommodate all relevant data for a trial. 

Veeva Systems is looking for Senior Consultants who have life sciences software programming experience specifically in helping customers optimize the use of EDC in running their clinical trials. Additionally, the role will support internal and customer teams in the configuration of Veeva CDB and programming of SQL based listings. 

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

What You'll Do

• Act as the customer and clinical site trusted advisor to ensure that the study trial design is configured to meet the customer’s goals and offer full benefits of Veeva’s CDMS application while providing training and mentorship
• Work and consult with customers to review and understand clinical protocol requirements and all project specifications, applying industry and Veeva best practices
• Drive database development activities per implementation project plan by working with various members of the sponsor, CRO, and other external vendor teams
• Collaborate with clinical data providers (Central Laboratories, ECG, eCOA, IRT, etc.) to receive data and configure transfers based on requirements
• Configure forms, rules, and other study items with Veeva Vault CDMS product during development and develop custom listings based on customer data cleaning requirements using SQL-based language
• Conduct on-site or remote user acceptance testing with the customer, including coordination of all feedback, resolution of issues, and acceptance of the study
• Support requirements gathering and specification creation process for all study integrations and go-live activities to ensure a smooth transition of the study to the customer
• Communicate potential risks and contingency plans with project management to ensure process compliance with all regulatory and Veeva procedural requirements
• Participate and contribute to process product or best practices initiatives and support developers and testers during the project lifecycle
• Participate in Vault CDMS Product team discussions to convey data management activities, challenges, and end-user expectations
• Configure and support data ingestions (imports) into Veeva CDB

Requirements

• 5+ years of experience working with EDC clinical software solutions in end-to-end data management related activities (database design, data collection, data analysis, query resolution, datasets, statistical reporting)
• Working knowledge of clinical trial processes, specifically as they relate to data collection and review
• Prior experience in programming languages such as (SAS, R, JSON, Python, SQL) with the ability to learn new programming languages (SQL-based language)
• Life sciences industry and clinical trial processes (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations) expertise in relation to design, documentation, and data collection – with demonstrated success during project assessment, planning, development, training, and implementation with customers
• Experience in a customer-facing role, preferably with a software professional services or consulting organization
• Proven ability to work independently and collaboratively in a dynamic, fast-moving environment and meeting project timelines with quality results
• Excellent verbal and written communication, interpersonal, and presentation skills
• Ability to travel up to 10% (may include international)

Nice to Have

• Working understanding of data management standards and guidelines (GCDMP, CDISC, SDTMIG, CDASH, ADaM)
• Experience working with system integrators for IVRS, medical coding, eSource, CTMS, eTMF, and other clinical technologies
• Integration/Programming experience with REST-based APIs
• Experience in interpreting clinical protocols and translating requirements into software specifications, including writing and reviewing technical documentation
• Experience with Veeva applications
• Locality to major life sciences customer hub
• Life Science, Computer Science, or related degree

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at  [email protected] .

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