Job Description

Scope of Position: The Receptionist is responsible for answering and accurately transferring all incoming telephone calls from a multi-line switchboard and professionally greeting all Company visitors. He or she also assists Human Resource staff with administrative tasks as requested. Essential Duties and Responsibilities: Answer switchboard calls in a courteous and timely manner Greet visitors politely and professionally Update and maintain Company phone directories and employee emergency contact information Send, receive, and forward confidential faxes Log all incoming UPS and FedEx packages and letters; call recipients of incoming packages as needed Sort and stamp incoming mail and invoices Distribute employment applications and assist applicants with completion Review received employment applications for completeness Coordinate Company-wide Dress Down Days and other charitable activities Assist Human Resources staff as needed, including assisting with employee events and mailroom activities Perform other duties and tasks as requested Position Requirements: High School Diploma or equivalent A minimum of 1 year of experience in an office environment required; a minimum of 3 years of experience preferred Experience operating a multi-line switchboard preferred Experience with Microsoft Office including Excel, Outlook, and Word Demonstrated verbal and written communication skills Ability to interact respectfully and tactfully with internal and external customers Detail-oriented, organized, and able to multi-task

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