Medical Office - Admin Assistant Job at Aligned Geriatrics, San Diego, CA

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  • Aligned Geriatrics
  • San Diego, CA

Job Description

Full-Time Admin Assistant (40 Hours/Week)

Location: La Jolla/UTC Area (Administrative Office Only)

If you love helping people, staying organized, and working in a role where every day is full of meaningful tasks, we'd love to meet you. Our team is passionate about providing compassionate, high-quality care to seniors, and we are looking for someone who shares that same commitment to service, teamwork, and excellence.

We are a mobile geriatric medical practice serving seniors across San Diego County. Our physicians and nurse practitioners visit patients directly in their homes — we do not see patients in the office.
We are looking for a  friendly, professional, and highly organized Office Administrator to join our administrative team in our La Jolla office.

This role is  busy and fast-paced from start to finish . You will be supporting patients, families, providers, and staff through  phone, email, fax, and system work — not face-to-face.

Strong customer service skills, attention to detail, and the ability to handle multiple tasks at once with a positive attitude are essential.

What You'll Do

Phone, Communication, and Customer Service

  • Answer 30+ calls daily with professionalism, patience, and helpfulness.
  • Manage office emails, voicemails, and communication efficiently.
  • Process and organize 40+ faxes daily.
  • Communicate clearly and kindly with patients, families, community staff, and team members.
  • Provide thoughtful support even during busy times.

Patient Support

  • Register new patients and update insurance and demographic information.
  • Schedule new and follow-up appointments accurately and promptly.
  • Process referrals, medical orders, and consents.
  • Maintain and organize patient lists and records.

Provider and Team Support

  • Manage and adjust provider schedules as needed.
  • Communicate patient updates and community needs efficiently.
  • Stay flexible to support different provider workflows.

Office and Administrative Support

  • Request, send, and track medical records.
  • Assist with billing lists and administrative reports.
  • Help with general office operations and special projects.

Technology and Systems

  • Proficiently use Microsoft Office Suite (Outlook, Excel, Word).
  • Navigate and learn electronic medical record systems (Epic experience is a plus).
  • Adapt quickly to new software and workflow training.

What We're Looking For

  • Strong customer service background with a professional and friendly approach.
  • Ability to multi-task, prioritize, and stay organized in a high-paced setting.
  • Excellent written and verbal communication skills.
  • Positive attitude and a team-first mindset.
  • Comfort working independently and proactively.
  • Commitment to confidentiality, professionalism, and accuracy.

Requirements

  • Intermediate computer skills (Microsoft Suite, Adobe, general tech comfort).
  • Prior experience in a medical office setting required.
  • Experience with Epic is a plus.
  • Full-time availability, Monday–Friday.
  • Pay: $23-$25/hour , depending on experience and qualifications.

What We Offer

  • Paid Time Off (PTO)
  • Health and Dental Insurance
  • A welcoming, supportive team environment
  • Opportunities to grow skills in healthcare administration

How to Apply

Please email your resume and a brief cover letter sharing a little about your experience and your availability.
We look forward to welcoming someone who is committed to excellent service, organization, and patient-centered care.

Job Tags

Full time, Work at office, Flexible hours, Monday to Friday,

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