Chat Support Clerk Job at ValueAdd Research and Analytics Solutions LLP, North Carolina

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  • ValueAdd Research and Analytics Solutions LLP
  • North Carolina

Job Description

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a Chat Support Clerk to join our dynamic team. As a Chat Support Clerk, you will be responsible for providing exceptional customer service through chat support services. If you are a proactive and detail-oriented individual with excellent communication skills, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and provide support through chat services
  • Assist customers with product information, account inquiries, and technical issues
  • Resolve customer complaints and escalate issues as needed
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • 1+ years of experience in customer service or chat support
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment

If you are passionate about providing exceptional customer service and enjoy working in a collaborative team environment, apply now to join ValueAdd Research and Analytics Solutions LLP as a Chat Support Clerk!


Requirements

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and work in a fast-paced environment
  • Previous experience in customer service or support role preferred
  • Proficiency in using chat support software and CRM systems


Job Tags

Full time,

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